1. Introduction
At Mobile Recharge AE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
2. Information We Collect
We collect the following types of information:
- Personal Information (name, email, phone number)
- Payment Information (processed securely through our payment partners)
- Transaction History
- Device and Usage Information
3. How We Use Your Information
We use your information to:
- Process your mobile recharge transactions
- Provide customer support
- Send transaction confirmations and updates
- Improve our services
- Comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment processing
- Regular security assessments
- Access controls and authentication
5. Data Sharing
We may share your information with:
- Mobile operators for processing recharges
- Payment processors for transaction processing
- Service providers who assist in our operations
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Prevent fraud
8. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Dubai Internet City, Dubai, UAE